Shipping policy

Shipping Policy

At AURA GRECA, we are committed to ensuring fast and reliable delivery of your orders. Below, you will find details about our shipping process, costs, and estimated delivery times.

Shipping and Delivery within Greece

Once your order is completed and you receive a confirmation email, processing begins.

  • Orders are shipped within 1-3 working days from the date of payment confirmation (if placed and paid by 14:00 noon).
  • Orders are processed and shipped only on business days.

Shipping Costs in Greece:

  • Orders over €20: Free shipping.
  • Orders under €20: A shipping fee of €3.50 applies.
  • Inaccessible areas: No additional charge.
  • Estimated delivery time: 1-3 working days (may be extended due to courier workload or delivery in remote areas).

Shipping and Delivery to European Countries

Once your order is completed and you receive a confirmation email, processing begins.

  • Orders are shipped within 1-3 working days (if placed by 14:00 noon).
  • Orders are processed and shipped only on business days.
  • Courier Services: TNT or UPS.

Shipping Costs in Europe (Austria, Belgium, Czechia, and more):

  • Orders over €100: Free shipping.
  • Orders under €100: A shipping fee of €16.90 applies.
  • Estimated delivery time: 2-9 working days (may be extended due to courier workload or remote delivery).

Shipping and Delivery to Switzerland, Norway, United Kingdom, and Finland

  • Orders are shipped within 1-3 working days (if placed by 14:00 noon).
  • Orders are processed and shipped only on business days.
  • Courier Services: DHL

Shipping Costs for Switzerland, Norway, United Kingdom, and Finland:

  • Orders over €140: Free shipping.
  • Orders under €140: A shipping fee of €22.90 applies.
  • Estimated delivery time: 2-9 working days (may be extended due to courier workload or remote delivery).

Shipping and Delivery to International Destinations (Asia, Australia, USA)

  • Orders are shipped within 1-3 working days (if placed by 14:00 noon).
  • Orders are processed and shipped only on business days.
  • Courier Services: DHL

Shipping Costs for International Destinations:

  • Orders over €200: Free shipping.
  • Orders under €200: A shipping fee of €35.00 applies.
  • Estimated delivery time: 4-12 working days (may be extended due to courier workload or remote delivery).

Customs & Import Duties

Customs Clearance

While we ensure the prompt dispatch of your order, we do not handle customs clearance procedures. Before importing any product, we recommend checking with your local customs office to confirm whether additional duties or restrictions apply. AURA GRECA is not responsible for any customs charges, delays, or holds imposed by customs authorities.

Import Duties & Taxes

For orders outside the European Union, import duties and taxes may apply upon delivery. These fees are determined by local customs authorities and are the responsibility of the customer. Since we have no control over these charges, we recommend contacting your local customs office for details before placing your order.